REGISTRATION POLICY

Thank you for your interest in becoming a D.C.D. Volunteer Helpline Worker. The number of participants in our Basic Training Workshop is deliberately limited. This ensures a personalized focus on skills, which translates into high-quality work on our helplines. We are very proud of the caliber of work our volunteers deliver.

We do not charge for our training; however, a negative Vulnerable Sector Check is required to volunteer, and the applicant is responsible for the fee. A volunteer letter from DCD is provided to reduce the cost.

If for some reason, you are unable to attend the training session for which you are registered, please notify our office at 905-430-3511 with as much advanced notice as possible, as often there is a waiting list for training.

In the event of “no-show” (and no notification), you will be ineligible to re-register for future training.

Please note that the fee is not intended to be a barrier to volunteering and may be waived at your request with no questions asked.

If for some reason, you are unable to attend the training session for which you are registered, please notify our office at 905-430-3511 with as much advanced notice as possible, as often there is waiting list for training.

Registration fees may be applied to the next scheduled training session, only at the discretion of D.C.D. Staff, depending upon the circumstances.

In the event of “no-show” (and no notification), you will be ineligible to re-register for future training, and your registration fee will be non-refundable.

Welcome and Good Luck in your training!