To be eligible for field placement with Distress Centre Durham, all students must successfully complete the DCD Screening and Training program. This program which mirrors the volunteer helpline worker program includes:

  • Submission of written application (copy of application and info package attached)
  • Pre-screen interview
  • Adequate Police Records Check
  • Adequate Reference Check
  • Successfully meeting the requirements of Basic Training Sessions 1 & 2 (criteria outlined in info package)

Task List

Students will be engaged in the following activities:

  • Answering helpline call: 40%
  • Participation in Community Presentations / Support Group Facilitation: 10%
  • Caller Case Management (with staff): 10%
  • Updates to Resource Centre Materials: 10%
  • Updates to Community Resources Database: 10%
  • Participation in Fundraising planning and events: 10%
  • Administrative Duties as assigned: 10%

For more information about our student placement opportunities, please contact staff at 905-430-3511 or e-mail