2 Day Basic Training Workshops for Helpline Volunteers
Consist of more than 18 hours of specialized training in:
- Effective communication
- Active listening skills (empathy, clarification/paraphrasing, open-ended questions, building confidence, deferral/resource information if appropriate, etc.)
- Crisis and suicide risk assessment
- Crisis and suicide theory and techniques in intervention and prevention
Basic Training will be held each year in January, April, July, and October.